WITH YOU ON YOUR JOURNEY TO MANAGING RISK

TRAINING SERVICES

Customized to your rollout

Our training is primarily focused on empowering the coordinators- the power users – of your system. Training sessions are hands-on, expert lead sessions for the coordinators in the “pilot” Sandbox. The sessions are recorded in bite-sized topics available for refreshers to the coordinator and their team on demand. Training sessions for the business users are primarily lead by the coordinators with the averQ supporting them through these sessions. The sessions are also recorded and available for user’s self-driven learning, making averQ training focused on your deployment goals for your initial and ongoing adoption.

MIGRATION SERVICES

Leverage your content quickly for production

averQ deployment experts will be on hand to help you migrate your data from your current systems to averQ in the least amount of time with migration strategies meeting your organization’s requirements. Have CSVs, Excel, Word, XML, RDF, JSON, APIs, etc.? We work with all of them and can cover them in a turn-key approach or train you to migrate them yourself should you choose to.

SUPPORT SERVICES

We have you covered!

All our packages come with customer support through online chat, email, and phone. Also included is access to our knowledge base where you can read articles, watch videos, get answers to your questions, and interact with averQ personnel. We track and share with you reports on our Uptime, Mean Time to Resolution and other metrics.

INTEGRATION SERVICES

Maximize your existing investments

averQ has open APIs for connecting to other value-add systems, both on premise and in the Cloud. From integrating external authentication systems to other business process related systems, averQ has REST-based APIs and experts to assist with the integration.